Frequently Asked Questions

Need help? Take a second to look through our frequently asked questions. If you don’t find what you’re looking for please call us on 0131 659 9922 or CONTACT US.

Yes you can, you can do this by contacting our office. Please note there is a one-off fee to add on vocational qualifications, each are charged separately.


We will direct you to our insurance broker, Balens Ltd who are able to offer Yoga Alliance Professionals members discounted therapies cover. This is only applicable for members who are resident in the UK and Eire.


If you have changed your name then we will require to see evidence of this.  Please send a copy of any name changes details to stayintouch@yogaallianceprofessionals.org  There is an admin fee for changing this as we will need to reissue all membership documents/cerificates in your new name. Please also contact us with details of any credit/ debit card, address or contact details at the email address above. You can update your own profile page by logging in to our website.


Your Yoga Alliance Professionals profile can be accessed by using the email address and password you selected when you made your application. If you are trying to access the Yoga Alliance Store then this can be accessed by activating your account with the link sent in an email to you when you signed up. If you require another copy of this, then please contact yastore@yogaalliance.co.uk.


This will not happen until we have approved your application and you have put our certified logos and video certificate on your website and social media. You must also update your profile on the Yoga Alliance Professionals website before it is made public.


We are always delighted to receive articles for our magazine, Amrita.  Please send any research based blogs to stayintouch@yogaallianceprofessionals.org and we will consider them for publication in our magazine and our website.


No, we are not associated with ANY OTHER Yoga Alliance, we have our own standards. Read what one of our members has to say:

"I have been considering taking a yoga teacher training course for some time, and now I feel ready both in terms of commitment and growing interest in communicating my love of yoga to others. So where to start searching for the right course?

First I decided on some of the obvious factors such as location, cost, dates and course content. And even after I had narrowed this down, I was left with a mind boggling number of possibilities. I asked myself the question: what would influence me in making a decision about any type of course, not just yoga. And the answer came back loud and clear:

The experience of the course leader. Would I want to take a training with someone who was only just out of nappies, or would I look for the guy who’s been round the block a few times and has learnt on the job?

My next step was to check out just how trainers become trainers and who checks their credentials.

I looked at two accrediting organisations to get a feel for what is out there. And this is what I found.

The first organization was Yoga Alliance.org, based in the USA and with a very large database of registered training schools. To my amazement and shock I discovered that anyone could become a teacher trainer with a basic training (called 200 hour) and 2 years and 1000 hours of teaching experience.

My mind went into overdrive: ‘so once I do my basic training I only need to teach a couple of years and I can set up my own training!!’ I shuddered at that possibility. And I shuddered at the possibility that some of those training courses I had been considering might be taught by the guy in nappies.

Feeling despondent I reluctantly looked at my second accrediting body. Going by almost the same name, but based in the UK, Yoga Alliance Professionals is a much smaller organization which says it promotes very high standards in teaching. And here are its standards for a teacher trainer.

After the basic 200 hour training, the trainer must have 8 years and 4000 hours of teaching experience. What a difference! My mind was made up.

I decided to look into this further and see if there were any more surprises in store.

Another important consideration is how much of the course is actually taught by the principal trainer. It’s a bit like going to a restaurant of a famous chef and finding out he is not actually there, or not very much.

The USA version states that the trainer only needs to actually teach 33% of the course. So who teaches the other 77%? Maybe ‘experts’ in their area, but this is a basic foundation course-do I really want or need it to be broken up? And what qualifications do these other teachers have? It seems none at all.

In contrast, Yoga Alliance Professionals version demands that 70% of the course is taught by what they call their Senior Yoga Teacher with the qualifications I mentioned earlier. Surely this will lead to a far more coherent integrated experience from a highly trained teacher as opposed to a disjointed effort from any number of potentially untrained individuals.

It seems to me that the most important first condition to be met in choosing a training course is the experience of the trainer. And the comparison makes it clear, and perhaps explains why so many students feel that there are a lot of very poor training courses out there. Thankfully, the issue has been addressed and corrected by Yoga Alliance Professionals."



Our yoga insurance policies allow you to teach overseas for an unlimited time, with the exception of USA and Canada.


Yes, you can.  We would recommend that you apply for membership with Yoga Alliance Professionals as a sign that your trainer is of a high standard.  We can accept applications from applicants from non registered trainers and we will always get in touch with unknown trainers to ensure they meet our standards.


We want our members to be happy with their membership and the services we offer. If you have cause for complaint then please in the first instance, set out your complaint clearly and briefly, including dates where possible, then email or send it to us.

Our email address is stayintouch@yogaallianceprofesionals.org. Our postal address is 10/2 Beaverhall Road, Edinburgh, EH7 4JE

If you have made a complaint about our services, your complaint will be managed by one of our Sales Support team. They are responsible for ensuring that your complaint is resolved in a satisfactory and timely manner. We will send you an acknowledgement, telling you who is dealing with your complaint. We aim to email you an acknowledgement of your complaint within 48 hours of receipt.

If you have a complaint about a trainer, in the first instance we would recommend that you address the complaint directly to the person's involved. Please note if you have a complaint about one of our trainers or another member, we will not get involved in personality clashes and cannot offer a mediation service. If there is a tangible complaint regarding a trainer or a member then we will be happy to investigate. We will only listen to complaints from our members. Your complaint will be managed by one of our Sales Support Team. They are responsible for ensuring that your complaint is resolved in a satisfactory and timely manner. We will send you an acknowledgement, telling you who is dealing with your complaint. We aim to email you an acknowledgement of your complaint within 48 hours of receipt.

We aim to give a full response within 20 working days. If your complaint alleges serious professional misconduct by our staff or a teacher/s associated with us, it may take up to 12 weeks for a detailed investigation to be completed. We may contact you during an investigation for further information. Once any investigations are completed we will issue you with a written response.

Appeals

If you feel that the initial response does not meet your expectations then an appeal can be made to the Operations Manager. This should be emailed or posted in for the attention of Claire Campbell.

If a complaint is deemed to be of a serious nature then the first stage will be missed and the complaint will be dealt with by directly the Operations Manager and the Directors of Yoga Alliance Professionals. We will send you an acknowledgement of your complaint within 48 hours of receipt.

We aim to give you a full response within 30 working days. Please note it may take up to 12 weeks for a detailed investigation to be completed. We may contact you during an investigation for further information. Once any investigations are completed we will issue you with a written response.


Balens Ltd have provided this information of things to consider if you are dealing with a Complaint or Claim. 


Balens Ltd have provided this information about record keeping. 


From the day after you make your application and pay the sign up fee, we offer a cooling off period of 14 days in which you can change your mind for any reason and request to cancel your membership. Please note that the sign up fee for new applicants is non-refundable under any circumstances. Once your annual membership fee has been paid there will be a further 14 day cooling day off period, at which point you will be entitled to a refund.

After these 14 days, we have a strict NO REFUND policy under any circumstances. If you wish to cancel your membership after this time, then we will do this without refund.

Renewals 
From the day after your annual renewal payment is made, we offer a cooling off period of 14 days, in which you can change your mind for any reason and request to cancel your membership. We will however, withhold an administration fee in the event of a cancellation to cover our time and bank charges.  

In the event, you have falsified any part of your application, Yoga Alliance Professionals reserve the right to cancel your account with no refund. If you have paid the incorrect membership fee due to you providing incorrect or false information, Yoga Alliance Professionals will ask you to pay the full and correct price, within 7 days. Failure to do so will result in the cancellation of your membership with no refund.  Please note if you are registering from a Non Registered Trainer then we will not contact them until we have received full payment.

If your application is cancelled for any reason due to an error on your side, Yoga Alliance Professionals reserve the right to ask you to make a new application with no refund on the previous application.

Please note the application fees for both Teacher and Trainers are non-refundable at any stage in the process.

Your Training Certificate is From a Training Provider currently registered with Yoga Alliance Professionals

Great news – your application is automatically accepted and you are insured with immediate effect! You will receive:

- A confirmation email (as soon as you sign up)

- Insurance documents (within 2-3 working days – usually sent within 24 hours)

- Yoga Alliance Professionals video certificate (within 2-3 working days – usually sent within 24 hours)

Your Training Certificate is From a Training Provider NOT currently registered with Yoga Alliance Professionals


This process takes longer (usually up to 14 days) as we need to contact your Training Provider to check that the course and teachers meet our high standards of training. We shall contact the Training Provider within 1 working day of your application to request evidence that they qualify.

The Training Provider then has a maximum of 14 days to respond and to provide the required proof. We do however chase the Training Provider every 5 days.

It sometimes helps speed up the process if you also contact the Training Provider asking them to respond to us as quickly as possible.

Once we receive the necessary evidence then you will receive: 

- A confirmation email (within 1 day of us receiving a reply)

- Insurance documents (within 2-3 working days – usually sent within 24 hours)

- Yoga Alliance Professionals membership Certificate (within 2-3 working days – usually sent within 24 hours)

If after 14 days we have not received the necessary proof then your application is declined and the membership fee is returned, minus a £25 admin fee.


If you have registered from a Yoga Alliance Professionals training school, then YES, you will be insured as soon as we receive the necessary membership fee.

If you have registered from a Non Yoga Alliance Professionals training provider, then NO, you will be not be fully insured until we have verified that your training course meets out standards. As soon as we have approved your application then your insurance will be valid.

How do I know if my teacher training course is registered with Yoga Alliance Professionals? Please refer to the find a Listings of our website, this information is updated daily.

Can I use Yoga Alliance Professionals Logo? Yes you can, you will find the appropriate logo on your profile dashboard, once your application is approved. We require that this is displayed on the front page of your website. The logo should reverse link to www.yogaallianceprofessionals.org


Trainee FAQ's



As Yoga Alliance Professionals now subsidise the cost of ALL trainee memberships, there is no refund policy in place for Trainee memberships.  If you opt to add on the insurance which costs just £15 for UK and Irish residents (this policy lasts for the duration of your teacher training course) then this can be refunded ONLY if no insurance documents have been issued to you.  Failing to cancel your upgraded membership before this has been processed will result in your insurance policy being cancelled and no refund issued.


You are only insured if you opt to add on the insurance which costs just £15 for UK and Irish residents.  Your trainee insurance policy would cover you for the duration of your teacher training course.  Please contact stayintouch@yogaalliance.co.uk or 0800 088 6067 if you wish to add European trainee insurance and we can discuss this with you.


Yes, you can upgrade to full teacher membership and insurance once you graduate from your training course.


Unfortunately you cannot use any of our certification marks until you graduate and upgrade as a full teacher. Please be patient and enjoy your training Program.


From Yoga Alliance Professionals and the insurance perspective you CAN charge for your classes provided that you abide by the following regulations.

  1. You teach no more than 2 classes per week
  2. The classes must be no longer than 60 mins each
  3. The Studio / Gym MUST be made aware that you are a Trainee Teacher
  4. If you are teaching privately then the students MUST be made aware that you are a Trainee Teacher


We recommend that you check with your Training Provider to make sure that they are happy for you to teach during your training and abide by their decision.


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