If you are experiencing difficulty gaining access to your account, in the first instance we would suggest making sure you are logging in to the right place: log-in here.
Secondly, make sure that you are using the correct email address to log-in i.e. the email address connected to your account. Most likely this will be the address you used to create your account, unless you have changed it since joining.
If you are unsure of your password, you can retrieve it here.
If you are trying to access a YAPTA event, please note that Log-in details for the YAPTA courses won't be carried over from your Yoga Alliance Professionals profile. The two platforms are not connected so you will have to create a YAPTA account first!
Occasionally the password retrieval email will be redirected spam or junk. If your email doesn't arrive, check any folders or filters you may have.